Privacy Policy
How Seedance 2.0 processes personal data for account, billing, generation, security, and legal compliance.
1. Scope and relationship to other terms
This Privacy Policy applies to Seedance 2.0 websites, products, APIs, support channels, and billing operations.
This Policy should be read together with our Terms & Conditions.
2. Categories of data we process
We process the following categories depending on your usage:
Account and identity
- Email, display name, avatar, locale, and account settings.
- Authentication/session records and security verification metadata.
Billing and payments
- Subscription status, invoices, credit purchases, payment references, and refund records.
- Fraud screening and dispute-related records.
Creation and media
- Prompts, generation parameters, uploaded files, generated outputs, and generation history metadata.
- Operational logs needed for reliability and troubleshooting.
Technical and usage
- IP address, browser/device characteristics, request metadata, and product event logs.
- Security telemetry for abuse detection and platform defense.
Communications
- Support emails/tickets and optional update or marketing preferences.
3. Data sources
- Directly from you (registration, purchases, uploads, prompts, support requests).
- Automatically via product operation (logs, security systems, cookies, telemetry).
- From processors and integrations (payment, infrastructure, communications).
4. Purposes and legal bases
| Purpose | Legal basis |
|---|
| Provide account access, generation tasks, and product features | Contract performance |
| Process billing, credits, refunds, tax/accounting records | Contract performance + legal obligation |
| Prevent abuse, enforce policies, detect fraud, secure infrastructure | Legitimate interests |
| Improve quality, reliability, and product operations | Legitimate interests |
| Send optional promotional communications | Consent where required |
| Comply with legal requests and regulatory duties | Legal obligation |
If consent applies, you can withdraw consent at any time for future processing.
5. How we handle AI inputs and outputs
- Inputs and generation parameters are processed to execute your requests and return outputs.
- Related metadata may be retained for continuity, support, abuse prevention, and debugging.
- You are responsible for ensuring your content and intended usage are lawful and authorized.
6. Sharing and disclosure
We share data only as necessary with vetted service providers and legal authorities when required.
- Infrastructure and storage providers.
- Payment processors and billing support providers.
- Security, analytics, and communication providers.
- Legal/regulatory recipients where required by law or valid process.
We do not sell personal data for monetary consideration.
7. Cross-border transfers
Data may be processed in jurisdictions outside your country. Where required, we implement recognized transfer safeguards and contractual protections.
8. Retention
- Data is retained only as long as needed for service delivery, security, legal compliance, and dispute handling.
- Billing and financial records may be retained longer where required by law.
- When no longer needed, data is deleted, de-identified, or anonymized.
9. Security
We apply technical and organizational measures such as access controls, encryption in transit, monitoring, and incident response.
No system can guarantee absolute security.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object, or request portability of personal data.
- Submit requests from your account email to help us verify identity.
- We may request additional verification for security reasons.
- We may decline requests where legally permitted (for example fraud prevention, legal retention duties, or disproportionate burden).
You may also have a right to complain to your local data protection authority.
11. Children
Our Service is not intended for children below applicable digital consent age. If you believe a child provided personal data, contact us for review and deletion.
12. Policy updates
We may update this Policy periodically. Material updates will be reflected by a revised effective date and may be communicated through product notices or email.
13. Contact
For privacy questions or requests, contact:
